PreLiftOff Terms and Conditions

PreLiftOff is a pre-launch feedback, review, validation, AI summary, lead capture, and marketplace platform based in Queensland, Australia.

PreLiftOff allows users to test and collect feedback on campaigns, ads, logos, websites, landing pages, products, services, MVPs, apps, business ideas, offers, creative concepts, and other launch materials before launch.

These Terms apply to logged-in and non-logged-in users. By accessing or using PreLiftOff, you agree to these Terms and the Privacy Policy. If you do not agree, you must not use PreLiftOff.

Non-logged-in users agree by browsing the website or app, viewing public campaigns, submitting anonymous feedback, submitting lead capture forms, submitting partner applications, using the marketplace, clicking or using third-party marketplace links, or otherwise accessing PreLiftOff.

Logged-in users must actively accept the Terms and Privacy Policy during signup, and may be required to accept updated versions before using protected app features.

• creating an account
• browsing the website or app
• viewing public campaigns
• submitting campaigns
• submitting feedback
• submitting anonymous feedback
• submitting lead capture forms
• buying credits
• using AI reports
• submitting partner applications
• using the marketplace
• clicking or using third-party marketplace links
• otherwise accessing or using PreLiftOff

You must be at least 16 years old, or older if required by your local law, to use PreLiftOff. If you are under 18, you must have parent or guardian consent.

If you use PreLiftOff on behalf of a business or other organisation, you confirm that you have authority to bind that business or organisation to these Terms.

PreLiftOff may refuse, suspend, or terminate access where permitted by applicable law.

You must provide accurate, current, and complete account information. Email verification may be required before protected features can be used.

You are responsible for keeping your account secure. You must not share accounts, allow unauthorised access, or use another person’s account without permission.

PreLiftOff may suspend or terminate accounts for misuse, fraud, spam, duplicate accounts, abuse, false information, credit manipulation, or breach of these Terms, where permitted by applicable law.

PreLiftOff lets users test and collect feedback on advertisements, logos, websites, landing pages, products, services, MVPs, apps, ideas, offers, campaigns, creative materials, and other launch content.

The platform may include campaign creation, public and private feedback links, reviewer profiles, ratings, comments, questions, lead capture, AI summaries, launch readiness scores, AI reports, credits, marketplace listings, partner applications, and paid features.

PreLiftOff does not guarantee launch, business, product, advertising, marketplace, investment, legal, technical, safety, readiness, commercial, reviewer, AI report, or future outcomes.

A good score, high rating, positive feedback, favourable AI report, or “launch ready” result does not mean the campaign, product, service, idea, ad, logo, MVP, website, landing page, or business will succeed. A poor score, negative feedback, or low readiness score does not mean it will fail.

Users make all launch, advertising, investment, product, business, and commercial decisions at their own risk.

You acknowledge and agree that PreLiftOff is not responsible for the success or failure of any campaign, advertisement, website, landing page, logo, product, service, MVP, business idea, offer, launch, business, investment, or commercial decision. You must not rely on any PreLiftOff score, rating, feedback, AI summary, AI report, recommendation, marketplace listing, or reviewer response as a guarantee, prediction, warranty, or assurance of future results.

PreLiftOff is a feedback and information platform only. It does not validate, certify, approve, endorse, guarantee, or warrant that any idea, campaign, product, service, advertisement, website, landing page, logo, MVP, or business is viable, lawful, profitable, original, safe, investment-ready, customer-ready, launch-ready, or likely to succeed.

• launch success
• business success
• market fit
• sales
• leads
• conversions
• profitability
• investment
• funding
• customer demand
• product success
• service success
• ad performance
• website performance
• landing page performance
• brand success
• logo success
• SEO performance
• marketplace success
• business growth
• legal compliance
• technical feasibility
• originality
• safety
• investment readiness
• customer readiness
• commercial outcome
• accuracy of feedback
• quality of reviewers
• representativeness of reviewers
• usefulness of AI reports
• or any future result

PreLiftOff does not provide legal, financial, investment, accounting, tax, marketing, advertising compliance, medical, technical, product, business, or professional consulting advice.

You should seek independent professional advice before making decisions that may affect your business, finances, legal rights, advertising, customers, intellectual property, privacy, tax, compliance, or commercial outcomes.

Reviewer feedback is subjective. Reviewers may be wrong, biased, rushed, mistaken, anonymous, unqualified, dishonest, unrepresentative, or not part of your target market.

Demographic details may be self-reported and not verified. PreLiftOff does not guarantee reviewer identity, skill, expertise, honesty, accuracy, background, suitability, or availability. Feedback should be treated as one source of information only.

Quick Questions are provided for general information and community discussion only. Answers may reflect personal experiences or opinions and are not professional advice. PreLiftOff does not verify the accuracy, completeness, legality, suitability, or reliability of answers. Users are responsible for making their own enquiries and should seek advice from a qualified professional before making decisions that could affect their business, finances, legal obligations, customers, staff, or compliance.

PreLiftOff may use AI to summarise responses, identify themes, generate recommendations, produce launch readiness scores, organise feedback, or assist with campaign analysis.

AI outputs may be wrong, incomplete, misleading, outdated, based on limited data, based on poor-quality responses, unsuitable for your circumstances, affected by bias, or affected by errors in user submissions or reviewer feedback.

You must independently review and verify AI outputs before relying on them. AI reports are informational only and are not professional advice, guarantees, predictions, certifications, approvals, or warranties.

You retain ownership of content you submit. You grant PreLiftOff a worldwide, non-exclusive, royalty-free licence to host, store, display, copy, process, analyse, summarise, transform, moderate, reproduce for platform purposes, generate AI summaries and reports, provide feedback tools, provide lead capture, provide support, secure and improve the platform, and share with service providers as needed to operate PreLiftOff.

This licence is transferable to service providers and sublicensable only as needed to operate, secure, support, and improve PreLiftOff. You confirm that you have all rights and permissions needed for content you submit.

You must not upload, submit, publish, or share content that is unlawful, harmful, or creates legal, safety, privacy, platform, or third-party risk.

• unlawful
• misleading
• deceptive
• defamatory
• infringing
• confidential without permission
• private without permission
• sensitive personal information without authority
• obscene
• abusive
• discriminatory
• hateful
• violent
• fraudulent
• spam
• malware
• scam content
• regulated goods or services without proper compliance
• adult or sexual content where inappropriate
• political or election content where not compliant
• health or medical claims without proper basis
• financial or investment claims without proper basis
• illegal product or service promotion
• third-party intellectual property without permission
• harmful to minors
• invasive of privacy
• in breach of advertising, consumer, privacy, spam, intellectual property, or other laws

PreLiftOff owns or licenses the platform, software, design, brand, layout, UI, workflows, AI prompts, reports, templates, marketplace structure, content, and proprietary materials.

You must not copy PreLiftOff, reverse engineer it, scrape it, resell it, reproduce reports or templates for competing services, misuse platform data, remove branding or notices, or interfere with intellectual property rights.

Private campaigns are link-only, not guaranteed confidential. Anyone with a direct link may access a private campaign.

Do not upload trade secrets, highly confidential, sensitive, commercially critical, or unreleased material unless you accept the risk that links or content may be shared, copied, screenshotted, forwarded, accessed, or disclosed by others.

PreLiftOff is not a secure data room, NDA platform, or confidential disclosure system.

Public campaigns may appear in directories, marketplace-style feeds, review pages, or public discovery areas. Private campaigns are intended to be accessed through direct links only.

PreLiftOff may remove, hide, moderate, restrict, pause, suspend, archive, or delete campaigns where permitted by law, including where content creates risk, breaches these Terms, or may harm users or PreLiftOff.

Campaign owners may collect leads or pre-registrations through campaigns. Campaign owners are responsible for how they use, store, contact, and manage leads and personal information.

Campaign owners must comply with applicable privacy, spam, marketing, consumer, advertising, and data protection laws. PreLiftOff is not responsible for a campaign owner’s misuse of lead information, unlawful marketing, or failure to obtain required consents.

Credits are platform-only. Credits are not cash, legal tender, or stored monetary value, and may not be transferred, resold, exchanged, withdrawn, or converted to cash unless PreLiftOff expressly allows it.

PreLiftOff may change how credits work where permitted by law. PreLiftOff may reverse, cancel, suspend, or adjust credits for fraud, abuse, duplicate accounts, fake reviews, self-review abuse, credit farming, spam, technical error, payment dispute, chargeback, refund, breach of Terms, or system misuse.

Campaign owners may review their own campaigns for testing, but they are not entitled to earn review credits for reviewing their own campaigns.

Payments may be processed by Stripe or other third-party payment providers. Credits, reports, lead capture, campaign publishing, marketplace features, or other paid features unlock only after payment is successfully confirmed. Prices may change.

Except where required by law, payments are non-refundable once credits or paid features have been delivered, used, unlocked, consumed, published, or made available.

No refund is provided for used credits, unlocked AI reports, published campaigns, enabled lead capture, consumed digital features, delivered services, change of mind, poor campaign results, failed launch, low score, negative feedback, no sales or leads, or dissatisfaction with reviewer comments, except where required by law.

Nothing in these Terms excludes, restricts, or modifies consumer rights or guarantees that cannot legally be excluded.

Future plans may renew automatically. Users may cancel according to the subscription rules shown at the time. Unused monthly credits may roll over only if stated in the plan. PreLiftOff may change, pause, or discontinue subscription plans with notice where required.

PreLiftOff may provide a marketplace of third-party tools, services, agencies, freelancers, developers, consultants, partners, and providers. Marketplace listings are third-party listings.

PreLiftOff does not guarantee marketplace quality, availability, performance, results, legality, compliance, security, pricing, refunds, warranties, advice, delivery, fitness for purpose, or provider behaviour. Users deal with marketplace providers at their own risk.

Some marketplace links may be affiliate links, sponsored listings, paid placements, referral links, or partner offers. PreLiftOff may receive commissions, referral payments, fees, discounts, benefits, or other compensation if users click links, contact providers, or buy from marketplace providers. This disclosure should also appear where practical near marketplace listings.

Submitting a partner application does not guarantee approval. PreLiftOff may reject, edit, categorise, hide, remove, approve, delay, or change marketplace listings. Paid listing interest does not guarantee placement. PreLiftOff may choose whether and how to list partners.

You must not misuse PreLiftOff or interfere with platform integrity, other users, payments, credits, campaigns, reporting, AI summaries, or marketplace systems.

• scrape the platform
• use bots
• submit fake reviews
• manipulate votes, ratings, responses, or scores
• farm credits
• create duplicate accounts to earn credits
• review dishonestly
• attack or overload the platform
• bypass security
• upload malicious files
• use the platform unlawfully
• copy other users’ content
• harass users
• spam users
• submit misleading reviews
• collect data without permission
• attempt unauthorised access

PreLiftOff may remove content, restrict features, suspend users, cancel credits, hide campaigns, pause campaigns, remove marketplace listings, reject partner applications, or terminate accounts where permitted by law. PreLiftOff has no obligation to host, publish, or continue displaying any user content or marketplace listing.

PreLiftOff uses third-party providers, which may include Supabase, Vercel, Stripe, SendGrid, OpenAI or other AI providers, analytics providers, hosting providers, storage providers, security providers, and marketplace providers. PreLiftOff is not responsible for third-party outages, errors, pricing, terms, privacy practices, policies, decisions, data handling, or service failures. Users may be subject to third-party terms and privacy policies.

PreLiftOff does not guarantee that the platform will be uninterrupted, secure, error-free, available, or compatible with every browser, device, country, network, or system. Features may be changed, limited, removed, paused, discontinued, or replaced.

If PreLiftOff is in pre-launch, beta, MVP, trial, or early access stage, features may be incomplete, experimental, unstable, changed, removed, or unavailable. Early-stage features may contain bugs, missing functions, incorrect results, incomplete data, or changing workflows.

You should keep your own copies of campaign materials, business content, reports, leads, and uploaded content. To the maximum extent permitted by law, PreLiftOff is not responsible for loss of user content, reports, leads, data, credits, or business records.

To the maximum extent permitted by law, PreLiftOff is provided “as is” and “as available.” PreLiftOff excludes warranties, representations, and guarantees of accuracy, reliability, availability, security, suitability, merchantability, fitness for purpose, non-infringement, performance, results, commercial outcome, and error-free operation, except non-excludable rights.

To the maximum extent permitted by law, PreLiftOff is not liable for lost profits, revenue, sales, leads, customers, opportunity, goodwill, reputational damage, failed launch, failed ad campaign, failed MVP, failed product, failed service, investor rejection, customer rejection, business failure, data loss, content loss, indirect loss, consequential loss, reliance on feedback, AI reports, scores, marketplace listings, third-party provider issues, platform downtime, payment provider issues, email provider issues, or AI provider issues.

To the maximum extent permitted by law, PreLiftOff’s total liability to a user is limited to the greater of the amount the user paid PreLiftOff in the previous 3 months or AUD $100, except where law does not allow that cap.

Nothing in these Terms excludes, restricts, or modifies rights, remedies, guarantees, or warranties that cannot lawfully be excluded, restricted, or modified under Australian Consumer Law or any other applicable law. Nothing in these Terms excludes rights that cannot legally be excluded.

Nothing in these Terms limits mandatory rights that users may have under applicable consumer, privacy, data protection, digital services, or unfair contract laws in their country or region.

You indemnify PreLiftOff and its owners, officers, employees, contractors, agents, affiliates, and service providers against claims, losses, liabilities, damages, costs, and expenses arising from user content, campaign content, uploaded files, infringement claims, privacy breaches, misuse of leads, unlawful marketing, breach of Terms, breach of law, reliance on feedback or reports, third-party claims, marketplace dealings, partner submissions, account misuse, fraud, spam, misrepresentation, or use of PreLiftOff for unlawful purposes, where permitted by applicable law.

Users outside Australia are responsible for complying with local laws. PreLiftOff does not represent that the platform is appropriate, available, lawful, or compliant in every country. PreLiftOff may restrict access from certain countries or regions.

You must not use PreLiftOff in breach of sanctions, export control laws, restricted country rules, anti-terrorism laws, or trade restrictions.

Contact PreLiftOff first at hello@preliftoff.com to attempt to resolve disputes in good faith. Where suitable, the parties may attempt mediation before court proceedings.

These Terms are governed by the laws of Queensland, Australia. Users agree to submit to the courts of Queensland, Australia, except where applicable law gives them non-excludable rights to bring claims elsewhere.

PreLiftOff may update these Terms from time to time. Material changes may be notified or may require renewed acceptance. Continued use of PreLiftOff after changes means acceptance of updated Terms where permitted by law.

If any clause is invalid, unlawful, or unenforceable, the remaining clauses continue to operate.

PreLiftOff may assign or transfer these Terms in connection with a merger, sale, restructure, acquisition, asset transfer, or business transfer. Users may not assign their rights without PreLiftOff’s consent.

These Terms, the Privacy Policy, and any order/payment terms form the entire agreement between the user and PreLiftOff.

For questions about these Terms, contact: hello@preliftoff.com