Legal

Content Guidelines

PreLiftOff is built to help people get useful, honest feedback before they launch, promote, publish, print, or spend money going live.

These guidelines help keep PreLiftOff safe, respectful, useful, and appropriate for campaign owners and reviewers.

By creating or publishing a campaign, you agree that your content follows these Content Guidelines.

What you can upload or share

You can use PreLiftOff to get feedback on many types of launch, marketing, product, service, and business material, including:

  • Logos
  • Business names
  • Websites
  • Landing pages
  • Ads
  • Social media creatives
  • Product pages
  • Services
  • Offers
  • App screens
  • Packaging
  • Pricing offers
  • Flyers
  • Posters
  • Campaign messages
  • Pre-registration pages
  • Customer-facing business material

Your campaign should be clear, lawful, respectful, and suitable for reviewers to view and respond to.

Content that is not allowed

PreLiftOff is not for content that is illegal, harmful, misleading, abusive, unsafe, or inappropriate for reviewers.

You must not upload, publish, or share campaign content that includes or promotes:

  • Illegal products, services, or activities
  • Scams, fraud, phishing, or deceptive offers
  • Misleading claims or fake testimonials
  • Adult, explicit, or sexually graphic content
  • Hate, harassment, abuse, bullying, or threats
  • Violent, graphic, or shocking content
  • Self-harm, suicide, or dangerous behaviour
  • Weapons, explosives, or instructions for harm
  • Illegal drugs or restricted substances
  • Content that targets or exploits vulnerable people
  • Content that invades someone’s privacy
  • Private information about another person
  • Content you do not own or do not have permission to use
  • Malware, spyware, hacking, or harmful software
  • Financial, medical, or legal claims that could mislead people
  • Any content that may create risk for reviewers, campaign owners, or PreLiftOff

Be honest and accurate

Campaign owners should present their campaign honestly.

Do not use PreLiftOff to test or promote content that is intentionally false, deceptive, manipulative, or designed to mislead reviewers.

This includes:

  • Fake claims
  • Fake results
  • Fake before-and-after images
  • Fake testimonials
  • Misleading pricing
  • Hidden conditions
  • False guarantees
  • Misleading urgency or scarcity
  • Content designed to impersonate another person, brand, or business

Respect privacy

Do not upload private, confidential, or sensitive information unless you have permission and are comfortable sharing it with reviewers.

Do not upload:

  • Private messages
  • Personal contact details that should not be public
  • Customer records
  • Staff records
  • Medical information
  • Financial information
  • Identification documents
  • Private photos or videos
  • Information about another person without permission

Anyone with access to a campaign link may be able to view the campaign, depending on the campaign settings. Only share material that is appropriate for the audience receiving the link.

Use content you have permission to share

You are responsible for making sure you have the right to upload and share your campaign material.

Do not upload content that infringes another person’s rights, including:

  • Copyrighted images you do not have permission to use
  • Brand assets you are not allowed to use
  • Designs copied from another business
  • Photos or videos used without permission
  • Music, artwork, copy, or creative material you do not have rights to

Reviews should be respectful and useful

Reviewers should give honest, helpful, and respectful feedback.

Reviews should not include:

  • Abuse or harassment
  • Hate speech
  • Threats
  • Spam
  • Fake responses
  • Copied or repeated answers
  • Irrelevant comments
  • Personal attacks
  • Attempts to manipulate ratings
  • Links or promotions that are not allowed

Reviews that are rushed, fake, abusive, copied, or low quality may not qualify for credits and may be removed.

Campaign moderation

PreLiftOff may review campaigns to help keep the platform safe and appropriate.

If a campaign does not meet these guidelines, PreLiftOff may:

  • Hide the campaign from reviewers
  • Prevent the campaign from accepting feedback
  • Reject the campaign
  • Remove campaign content
  • Limit access to features
  • Refund credits or payments where appropriate
  • Suspend or close accounts that repeatedly or seriously breach the guidelines

When a campaign is not available, reviewers may see a message such as:

This campaign is not available.
This campaign is not accepting feedback because it did not meet PreLiftOff’s content guidelines.

Refunds and rejected campaigns

If a paid campaign is rejected or cannot accept feedback because it does not meet PreLiftOff’s Content Guidelines, PreLiftOff may issue a refund or credit adjustment where appropriate.

Refunds may not be available where a user repeatedly breaches the guidelines, abuses the platform, uploads harmful content, or attempts to misuse PreLiftOff.

If you think a decision was wrong

If you believe your campaign was rejected by mistake, you can contact PreLiftOff support for review.

Please include:

  • Your account email
  • Campaign name
  • A short explanation of why you believe the campaign should be reviewed again

PreLiftOff may choose to approve, keep rejected, request changes, or remove the campaign depending on the review outcome.

Keeping PreLiftOff useful

PreLiftOff works best when campaign owners share clear and appropriate material, and reviewers provide honest and useful feedback.

These guidelines may be updated over time to protect users, improve feedback quality, and keep the platform safe.

Last updated: May 21, 2026

Related legal pages: Terms and Privacy.