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Is this customer interview service positioned clearly?

This service helps early-stage teams plan and run a focused set of customer interviews. We want candid feedback on the scope, credibility, and expected outcome.

Goal: Identify the clearest improvements to make before launch

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This campaign is testing the positioning for a customer interview service designed for early-stage teams, founders and small businesses who need clearer direction before building more features, changing their offer or spending money on marketing. The service is a focused 5-interview research sprint. Instead of trying to run a large research project, the goal is to help a team speak to a small but useful group of target customers, understand what they actually need, and turn those conversations into clear next steps. The sprint includes help planning the research focus, deciding who should be interviewed, preparing the interview guide, running five moderated customer interviews, and summarising the key themes in a practical next-step report. We want feedback on whether the service offer is clear and credible. Please review whether the page explains what is included, who it is for, what outcome the customer should expect, and whether the price feels understandable for the scope. We are especially interested in whether “Five conversations. Clearer decisions.” explains the value well enough, or whether the page needs to be more specific about what kind of decisions this service helps with. The intended outcome is not a long academic research report. It is a practical summary that helps teams understand customer pain points, objections, priorities, language, and possible next steps for their product, service or marketing message. Please give candid feedback on whether this feels like a useful service, whether anything sounds vague or overpromised, and what would make you more confident booking a research sprint.

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